Privacy Policy

Terms and Conditions

Effective Date: 31-Jan-2025

Welcome to Divine Exchange (the “Website”), located at https://divineexchange.ca. By accessing and using this Website, you agree to be bound by the following Terms and Conditions (“Terms”). If you do not agree with any part of these Terms, please do not use our Website.

1. Information We Collect

When you use our Website, we may collect the following personal information:

Name (if provided)
Email address (if provided through contact forms)

This information is collected only when voluntarily submitted through our contact forms.

2. How We Use Your Information

We may use the information provided to:

Respond to inquiries and provide requested information
Communicate with you regarding your inquiry or any related matters
Improve our Website and services

We do not sell, rent, or share your personal information with third parties unless required by law.

3. Data Protection and Security

We take reasonable precautions to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

4. Email Communication

By submitting your contact information, you consent to receive email responses regarding your inquiries. We will not send promotional or marketing emails without your explicit consent.

If you wish to opt out of communications, you may contact us at info@divineexchange.ca, and we will remove your information from our records.

5. Cookies and Tracking Technologies

Our Website may use cookies to enhance user experience. These cookies do not collect personally identifiable information. By using the Website, you consent to our use of cookies.

6. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

7. Your Rights Under Applicable Laws

If you are located in Canada, the Personal Information Protection and Electronic Documents Act (PIPEDA) governs how we handle your personal data. You have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Withdraw consent to the use of your information

If you are located in the European Union (EU), your data is protected under the General Data Protection Regulation (GDPR), which grants similar rights.

To exercise your rights, please contact us at info@divineexchange.ca.